Information Technology Support

ITS can assist with passwords issues, computer and network problems, application installs and problems, audio/visual equipment, printing problems, mobile devices and any other technical issues.

A Service Desk is located at the Newnham, King, Markham and Seneca@York campuses for convenience and support to our students and employees. Contact the Service Desk (phone, email, web or walk-in) to ask questions, report problems or log service requests.

To submit a service request, please send an email to Service Desk.

Service Standards

Service calls received will be assessed, assigned a Call Number and a priority as outlined in our ITS Service Standards.

Remote Troubleshooting

Service Desk analysts can diagnose computer problems by accessing your computer remotely. At the College, each computer has a remote desktop software client installed.  This will allow Service Desk analyst to request permission to view and interact with your computer over the Internet.